Of course, every medal starts on the design table first, which in many cases is based on our clients' ideas. We work from ideas dropped over the phone, stick figures on chequered paper and sausage-like horses worth black dots in drawing class, and sometimes digitally drawn sketches, so don't worry, we understand and feel what you've dreamed up. 
1. The mould
Once the production plan has been approved, a mould is made, the perfect invert for the future medal. It is made of a particularly strong material that will withstand the heated zinc alloy that will be poured into it later.
2. Pouring
Using the moulds you have prepared, pour out your future coin. This is done using the unused material and the leftovers from the previously made coins (next step). Well, yes... in summer this is the least envied post on the Medal of Merit.com, as the raw material is heated to around 420 degrees.
3. Fractions
We thought about writing out the process, but that's what we call it amongst ourselves, although some people call it crumbling. 
So, the point is that when casting, it is inevitable that small or large metallic surfaces will form on the side of the coin, as these are the channels through which the heated material enters the mould. The pieces that have been rubbed off are reused later.
4. Sorting
Once the larger pieces of metal have been removed, the sanding starts, which is a much more precise process. From the very thick grinding head to the miniature needle, all the tools are at the disposal of our colleagues, whose dexterity is equal to that of surgeons, and whose desks are never without a single medal.
5. Polishing
He's like a hunchbacked child under the press! By now the medal is almost finished, the raw metal is eye-catching, especially once it's out of the polishing. We've had customers ask us for unfinished raw coins before, we can understand them.
6. Electroplating
This is where the surface treatment comes in, so that the medal we give you is gold or silver. Electroplating is a great invention, but let's just say that the essence of it is roughly that the metal coating in the liquid (positive pole, anode) is electrolytically deposited, which then adheres to the negative pole (i.e. cathode in this case, poor runner-up coins). Physics lesson over, enough for Oliver to understand, and he's pretty much got it.
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